Privacy Policy

Roddy Life Planning Group (“Roddy Life Planning Group,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, shared, and protected when you visit our website, submit information through our forms or qualification survey, use a website chatbot where that feature is provided, or interact with us through other website features.

This Privacy Policy explains the types of information we may collect, how we may use that information, the services and providers involved in our website and follow-up processes, and how you can contact us with privacy-related questions.

By using this website or voluntarily providing information through our website, you acknowledge the practices described in this Privacy Policy, subject to any rights and requirements that apply under applicable law.

Information You Provide Directly

We may collect information that you voluntarily provide when you interact with our website, including when you:

• Complete the qualification survey.
• Submit a contact or inquiry form.
• Request information about our services or educational resources.
• Provide your name, email address, or telephone number.
• Respond to questions about your age range, location, interests, retirement context, or other qualification information.
• Communicate with us through a website chatbot, where that feature is provided.
• Schedule or request a consultation.
• Contact us directly by email or telephone.

The specific information collected will depend on the form, survey, feature, or interaction you use.

How We Use Information Submitted Through the Survey

The qualification survey is designed to help us understand whether a conversation with Roddy Life Planning Group may be appropriate based on the information you provide.

Information submitted through the survey may include:

• Age range.
• State or location information.
• Areas of interest.
• Retirement or financial context.
• 401(k) context.
• Responses to preliminary qualification questions.
• Contact information.
• Other information you voluntarily provide.

We may use this information to:

• Review your responses.
• Determine whether the current conversation may be appropriate based on preliminary criteria.
• Follow up regarding your inquiry.
• Coordinate a consultation when appropriate.
• Provide information related to the topics you requested.
• Maintain and manage lead information within our CRM.
• Support communications related to your inquiry or consultation.

A qualification-survey result is not an insurance underwriting decision, product approval, eligibility determination, financial recommendation, or guarantee of any outcome.

Information May Be Used to Support Your Request

Depending on how you interact with our website, information may be used to:

• Respond to questions and inquiries.
• Communicate with you about information you requested.
• Follow up after you submit the qualification survey.
• Coordinate consultations and scheduling.
• Understand the topics and services you are interested in.
• Manage prospective-client and existing-client communications.
• Operate and improve the website and its functionality.
• Maintain records necessary for business, administrative, legal, or compliance purposes.
• Protect the website, our business, and users from misuse, fraud, or unauthorized activity.
• Meet applicable legal or regulatory obligations.

We do not represent that information is collected or used only for scheduling purposes. The website's conversion process involves CRM management, follow-up, consultation coordination, and other business functions.

Your Information May Be Sent to GoHighLevel

Information submitted through our qualification survey and other lead-generation forms is intended to be sent to GoHighLevel for CRM and lead-management purposes.

GoHighLevel may process personal information on behalf of businesses using its platform. Its current documentation describes HighLevel as acting as a processor of customer personal data in relevant customer-platform contexts.

GoHighLevel's privacy policy

Roddy Life Planning Group may use the CRM environment to:

• Store and organize lead information.
• Track inquiries and communications.
• Follow up with prospective clients.
• Manage qualification responses.
• Coordinate the consultation process.
• Maintain appropriate business records.

The exact information transmitted will depend on the form or survey you complete.

Qualified Respondents May Be Directed to Calendly

After completing the qualification survey, respondents who meet the applicable preliminary criteria may be directed to a Calendly scheduling experience.

Calendly may collect information necessary to facilitate scheduling and operate its services. Calendly maintains its own privacy notice governing its processing of personal data.

Calendly's privacy notice

Scheduling a consultation does not mean that:

• You have been approved for an insurance product.
• You are eligible for a particular policy.
• Coverage is available.
• A particular premium or benefit amount will apply.
• You will receive a particular financial result.

Final eligibility and underwriting decisions, where applicable, are determined through the appropriate carrier and underwriting process.

Questions Through a Website Chatbot

Our website may provide a chatbot that allows visitors to ask general questions and navigate educational information.

Where such a feature is provided, information submitted through the chatbot may be processed as necessary to:

• Respond to your questions.
• Support website interactions.
• Improve or manage the chatbot experience.
• Facilitate follow-up where appropriate.

Chatbot responses are intended for general informational purposes and do not constitute confirmation of insurance approval, eligibility, underwriting, tax treatment, financial outcomes, or coverage.

If you provide personal information through the chatbot, that information may become part of our broader inquiry and follow-up process.

Please Do Not Submit Unnecessary Sensitive Information

Our general website forms and qualification survey are designed to collect information needed to understand your inquiry and determine whether a conversation may be appropriate.

Unless specifically requested through an appropriate process, please do not submit:

• Social Security numbers.
• Bank account numbers.
• Credit card information.
• Passwords.
• Detailed medical records.
• Other highly sensitive information that is not necessary to explain your inquiry.

If you believe you have accidentally submitted sensitive information, please contact us using the information provided in this Privacy Policy.

Information Collected Through Website Use

When you visit a website, certain technical information may be collected automatically by the website, hosting environment, analytics tools, security systems, or other technologies used to operate the site.

Depending on the website configuration, this may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages visited.
• Referring or exit pages.
• Date and time of website activity.
• General website interaction information.

Cookies May Support Website Functionality

The website may use cookies or similar technologies to support functionality, security, preferences, analytics, or other website operations.

Where applicable, information collected through these technologies may be used to:

• Keep website features functioning.
• Understand website usage.
• Improve website performance.
• Support security.
• Remember certain preferences.
• Measure engagement with website content.

Reasonable Measures to Protect Information

We take reasonable steps appropriate to the nature of the information we handle to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

These measures may include administrative, technical, and organizational safeguards.

However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of information transmitted to or stored through the website.

The FTC recommends that businesses understand what personal information they maintain, limit unnecessary collection and retention, protect information appropriately, and maintain a plan for responding to security incidents.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries.
• Manage prospective or existing client relationships.
• Maintain appropriate business records.
• Complete consultation and follow-up processes.
• Comply with applicable legal, regulatory, accounting, or recordkeeping requirements.
• Resolve disputes.
• Protect our legal rights and interests.

Information May Be Used or Disclosed When Required

We may use, preserve, or disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law or legal process.
• Respond to lawful requests from governmental authorities.
• Protect the rights, property, or safety of Roddy Life Planning Group.
• Protect the rights, property, or safety of users or other individuals.
• Investigate or prevent fraud, security incidents, or misuse.
• Establish, exercise, or defend legal claims.

The exact legal requirements applicable to Roddy Life Planning Group depend on its business activities, locations, customers, and applicable law.

Questions About Your Personal Information

Depending on applicable law, you may have certain rights concerning personal information we maintain about you.

The availability and scope of these rights may depend on where you live and the laws that apply to your information.

If you have a question about information collected through this website, would like to request information about our privacy practices, or believe information associated with you needs to be corrected, please contact us.

Privacy Contact:
tdroddy.rlpg@gmail.com

Phone:
(708) 401-7574

External Services Have Their Own Privacy Practices

This website may contain links or integrations that direct you to third-party websites or services.

Those third parties may have their own privacy policies, terms, security practices, and data-processing practices.

Roddy Life Planning Group does not control the privacy practices of independent third parties.

Before submitting information through a third-party service, you should review that provider's applicable privacy notice.

GoHighLevel's privacy policy

Calendly's privacy notice

This includes services used for functions such as:

• Consultation scheduling.
• CRM and lead management.
• Chatbot functionality.
• Other embedded or linked third-party website services.

This Website Is Not Directed to Children

This website and its services are intended for adults and are not directed toward children.

We do not knowingly seek to collect personal information from children through the qualification survey or general website forms.

If you believe a child has provided personal information through the website, please contact us so that the matter can be reviewed.

We May Update This Policy From Time to Time

We may update this Privacy Policy as our website, services, technology providers, business practices, or legal requirements change.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this page to understand how information is handled.

Have a Question About Your Privacy?

If you have questions about this Privacy Policy or how your information is handled, contact Roddy Life Planning Group.

Email

tdroddy.rlpg@gmail.com

Phone

(708) 401-7574

Location

Lake Wylie, South Carolina